Play responsibly

Emberfall is a social casino. Coins here have no monetary value and cannot be redeemed for cash, prizes, or anything outside the app. There is no real-money gambling on this platform.

That said, we recognize that social-casino game mechanics share a family resemblance with real gambling, and that some people are more at risk of unhealthy patterns than others. We take that seriously.

If you notice any of the following, take a break:

• You're spending more time on the app than you intended.
• You feel anxious, restless, or low when you can't play.
• You're purchasing coin packs more often than feels comfortable, or beyond what your budget allows.
• Play is interfering with sleep, work, relationships, or other obligations.

• Take a break — sign out anytime. The platform does not push notifications to draw you back.
• Daily bonus, not all-the-time bonus — bonus coins are capped at one claim per UTC day to avoid creating a constant pull.
• Spending limits — Paddle, our payment processor, supports per-customer spending controls. Contact our support team to set limits.
• Account closure — you can request account deletion at any time. See our Privacy Policy.

If you or someone you know is struggling with gambling-related patterns, these organizations offer free, confidential help:

• National Council on Problem Gambling (US)
• GamCare (UK)
• Gambling Therapy (worldwide)
• Gamblers Anonymous

If you'd like help setting limits, closing your account, or have any concerns about your relationship with Emberfall, email info@itemsismou.com. We respond within one business day.